Expanding your at-home workforce may have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your São José dos Campos company to select the right tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist São José dos Campos, São Paulo businesses to with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to maintain your existing voice/video conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's consulting services for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home environment for your São José dos Campos, São Paulo company, call 1-800-993-9400 or visit Contact Progent.

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