Expanding your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Santiago company to pick the right technologies and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns top business value. Progent offers support services ranging from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Santiago, Región Metropolitan companies to with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.

Video Conferencing for At-Home Workers
A wide range of video conferencing products from major technology companies enable online meetings, video conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations use a mix of products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your current conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Santiago, Región Metropolitan organization, phone 1-800-993-9400 or go to Contact Progent.

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