Enlarging your remote workforce can have a major impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Petaluma company to select the right tools and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Petaluma, California organizations to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many companies utilize multiple products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing voice/video conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to support your at-home workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video phone platform for iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's support services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features that include voice/video calling, persistent chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Petaluma, California organization, call 1-800-993-9400 or refer to Contact Progent.

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