Enlarging your at-home workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Norfolk company to pick the right technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide services ranging from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can assist Norfolk, Virginia companies to with any facet of building a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A wide selection of video conferencing products from leading technology companies enable online discussions, video conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and optimize the productivity of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to support your remote employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your WAN architecture to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Norfolk, Virginia company, phone 1-800-993-9400 or refer to Contact Progent.

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