Expanding your telecommuter workforce may have a major impact on IT architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, deploy, administer, optimize, and debug IT environments that incorporate at-home workers. Progent can help your Jersey City company to pick the right technologies and follow best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns top value. Progent offers services that go from as-needed guidance for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Jersey City, New Jersey businesses to succeed with any aspect of building a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.

Voice/Video Conferencing for Remote Workers
A wide range of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many companies use a mix of products to meet the needs of their various partners and clients. Progent can assist you to maintain your current conferencing ecosystem and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist you to tune your WAN architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Jersey City, New Jersey business, phone 1-800-993-9400 or go to Contact Progent.

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