Enlarging your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Detroit company to select the right tools and adhere to leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand guidance for getting you past challenging IT roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can help Detroit, Michigan organizations to succeed with any aspect of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from leading technology companies enable virtual discussions, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies use multiple conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your current conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities that include video conferencing, threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist you to tune your network infrastructure to host them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Detroit, Michigan organization, phone 1-800-993-9400 or go to Contact Progent.

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