Enlarging your remote workforce can have a major impact on IT architecture, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Alpharetta company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from on demand guidance for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Alpharetta, Georgia companies to with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from leading vendors support online meetings, video and voice conferencing, chat sessions, and content sharing for both local users and teleworkers. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to manage your existing conferencing ecosystem and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include voice/video conferencing, persistent chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist you to tune your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Alpharetta, Georgia business, phone 1-800-993-9400 or visit Contact Progent.

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