Expanding your at-home workforce may have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support a remote workforce. Progent can help your Cincinnati company to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns top business value. Progent can provide support services that go from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist Cincinnati, Ohio organizations to succeed with any facet of creating a high-performing work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, data security, data protection solutions, and centralized management.

IP Voice Solutions for Teleworkers
Expanding the business PBX environment to accommodate remote users is vital to supporting an effective work-at-home solution. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP management. Progent can help organizations of any size to plan or maintain a remote IP voice service that delivers the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses tune their current Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. CUCM manages additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP platforms, visit CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to support these solutions and provide as-needed integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Cincinnati, Ohio business, phone 1-800-993-9400 or go to Contact Progent.