Enlarging your telecommuter workforce can have a major impact on network architecture, cybersecurity, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Chesapeake organization to select the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide services that go from as-needed guidance for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Chesapeake, Virginia companies to succeed with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A broad range of video conferencing products from major technology companies support online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many companies use a mix of products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to support your remote employees. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. For details about Progent's support services for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help you to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Chesapeake, Virginia company, phone 1-800-993-9400 or go to Contact Progent.

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