Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate processes. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Chattanooga organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can help Chattanooga, Tennessee organizations to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.

Data Protection Solutions for At-Home Workers
The field of Data Protection involves backing up and recovering vital information so as to avoid data loss and minimize recovery time and effort in the event of storage system problems resulting from hardware breakdowns, programming glitches, human mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid environments that combine private data centers, cloud resources, and at-home workers.

  • Backup/Recovery strategies for telecommuters must cover diverse types of personally owned endpoints. Progent can provide fast remote help from consultants familiar with a broad array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision scenarios that require a rapid changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity consultants can assist your business to produce, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Chattanooga, Tennessee organization, phone 1-800-993-9400 or refer to Contact Progent.