Enlarging your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Baton Rouge organization to select the right tools and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide support services that go from as-needed expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Baton Rouge, Louisiana businesses to succeed with any facet of building a high-functioning remote work ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from major technology companies support online meetings, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many organizations use multiple products to accommodate their various partners and clients. Progent can assist your organization to manage your existing conferencing ecosystem and optimize the experience of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for training. For details about Progent's support expertise for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as voice/video calling, persistent chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help you to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Baton Rouge, Louisiana organization, call 1-800-993-9400 or refer to Contact Progent.

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