Expanding your remote workforce can have a significant impact on network architecture, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Atlanta company to select the appropriate technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services ranging from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Atlanta, Georgia organizations to succeed with any facet of building a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

IP Voice Solutions for Telecommuters
Expanding the business phone system to include telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's current or older products for VoIP management. Progent can assist businesses of all sizes to plan or maintain a remote IP voice service that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations optimize their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. CUCM supports other combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, visit CUCM consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your current CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice platforms, see Cisco CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver online integration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Atlanta, Georgia organization, call 1-800-993-9400 or refer to Contact Progent.