Expanding your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Arlington company to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide services ranging from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Arlington, Texas companies to with any facet of building a high-functioning work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Expanding the business PBX environment to include telecommuters is vital to maintaining a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are popular with SMBs to server telecommuters. Many larger organizations depend on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a telecommuter VoIP service that delivers the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses optimize their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers advanced telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media apps used across the network. CUCM supports other mixed media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can help your company to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and provide as-needed integration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Arlington, Texas organization, phone 1-800-993-9400 or go to Contact Progent.