Enlarging your at-home workforce can have a major effect on IT infrastructure, security, and company workflows. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Akron organization to pick the appropriate technologies and follow leading practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services that go from as-needed guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Akron, Ohio businesses to with any facet of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Voice/Video Conferencing for an At-Home Workforce
A broad range of video conferencing platforms from major technology companies enable online meetings, video conferencing, chat sessions, and screen sharing for both local users and at-home workers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent can help your organization to maintain your existing voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to support your at-home workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include IP voice and video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Akron, Ohio company, call 1-800-993-9400 or refer to Contact Progent.

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