Expanding your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Akron company to pick the right tools and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent can provide services ranging from on demand expertise for getting you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Akron, Ohio businesses to succeed with any aspect of building a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure required for an at-home work environment can be particularly complicated if you must accommodate a combination of worker-owned hardware like desktop computers and laptops, routers, and Wi-Fi APs from various manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering online help for both outdated as well as current IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Support services offered by Progent to assist your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network technology allows you to create a secure tunnel for authenticated at-home employees to use IT resources situated at your company data center or in a public cloud. Progent can help you to deploy and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect client software for secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and interact with a remote PC's desktop. This technology provides IT managers significant control over the digital ecosystem of at-home employees and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent offers top-tier online consulting for configuring routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and visitors, are frequently utilized by telecommuters to access their Internet router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to resolve these problems by providing services like Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point integration help.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Business-critical processes might demand redundant Internet access in case the primary connection breaks. Progent offers expertise for selecting Internet service providers, choosing sensible service offerings, and integrating high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive telecommuter environment for your Akron, Ohio company, phone 1-800-993-9400 or visit Contact Progent.