Tampa Ransomware Protection and Cleanup Expertise

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when IT personnel are likely to be slower to recognize a breach and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to make within a target's system, the longer it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Tampa metro area to locate and quarantine infected devices and guard clean resources from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Tampa
Modern strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and infiltrate any available system restores. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery almost impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee in exchange for the decryptors needed to unlock scrambled files. Ransomware assaults also attempt to steal (or "exfiltrate") information and hackers demand an additional ransom for not posting this information or selling it. Even if you can rollback your system to a tolerable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded data.

The restoration process subsequent to ransomware attack has several crucial phases, the majority of which can be performed in parallel if the response workgroup has enough people with the required skill sets.

• Quarantine: This time-critical initial step requires arresting the sideways progress of ransomware within your IT system. The longer a ransomware assault is allowed to run unchecked, the more complex and more expensive the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment activities include cutting off infected endpoint devices from the network to restrict the contagion, documenting the IT system, and protecting entry points.
• Operational continuity: This covers bringing back the network to a minimal acceptable degree of functionality with the least delay. This process is usually at the highest level of urgency for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This project also requires the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network architecture, and protected endpoint access management. Progent's recovery team uses advanced collaboration tools to organize the complex recovery process. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize tasks and to get critical services back online as quickly as possible.
• Data restoration: The work necessary to restore files impacted by a ransomware attack depends on the state of the network, the number of files that are affected, and what recovery methods are needed. Ransomware assaults can destroy key databases which, if not properly shut down, may have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical platforms depend on Microsoft SQL Server. Some detective work could be needed to locate clean data. For example, undamaged OST files may have survived on staff PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
• Implementing modern antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the same anti-virus tools implemented by some of the world's largest enterprises such as Walmart, Visa, and NASDAQ. By providing real-time malware filtering, identification, mitigation, repair and analysis in one integrated platform, ProSight ASM reduces TCO, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires working closely with the victim and the insurance carrier, if any. Services consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the TA; receiving, learning, and operating the decryptor tool; troubleshooting failed files; creating a clean environment; mapping and reconnecting datastores to reflect precisely their pre-attack state; and restoring physical and virtual devices and services.
• Forensics: This process is aimed at learning the ransomware attack's storyline throughout the network from beginning to end. This history of how a ransomware attack progressed within the network assists you to evaluate the damage and highlights shortcomings in rules or processes that need to be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensic analysis is usually given a high priority by the insurance carrier. Since forensics can take time, it is critical that other key recovery processes such as operational resumption are performed concurrently. Progent maintains a large roster of IT and cybersecurity professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Expertise in Tampa
For ransomware recovery consulting in the Tampa area, call Progent at 800-462-8800 or go to Contact Progent.