In addition to offering rapid access to guidance from high-level network consultants and subject matter experts to assist Tampa, Florida companies with discrete IT issues or longer-term initiatives, Progent offers temporary staff augmentation to deal with more broadly defined assistance like desktop support, IT management, and Help Desk services. Short-term staffing makes it possible for businesses to deal with expected or unexpected peaks in the need for IT services, which may result from situations such as company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Short-term staffing can also cover voids caused by the absence of full-time staff members due to vacations, illness, termination, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services give organizations the ability to react to increases in demand for network services without dealing with the costs and hassle that come with identifying and recruiting appropriate technical help and without the burden of increasing your permanent head count.

Key features of Progent's temporary staffing services include:

  • Fast access to reliable IT pros
  • Simple initiation, cessation, and resumption of services
  • Seamless extension of your in-house IT team
  • Comprehensive reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Strong relationship with a world-class, full-spectrum source for IT expertise
Progent's Co-managed Center Program
Progent's shared Help Desk Call Center service is a proven on-going staff expansion option that enables IT groups to divide the work of Help Desk support transparently between their full-time network personnel and Progent's nationwide pool of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's shared Call Center service is a collaborative support alternative powered by the leading shared professional services tool for managing, service requests, generating tickets, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite IT expertise for organizations throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Tampa, Florida Businesses
Progent's nationwide team of certified engineers offers Tampa, Florida businesses a wide range of remote consulting and debugging services. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staffing Services for Tampa, Florida Businesses
To find out more details about Progent's short-term staff augmentation services for Tampa, Florida companies, call 800-993-9400 or visit Contact Progent.