Enlarging your remote workforce can have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can assist your Tacoma organization to select the right tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services ranging from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Tacoma, Washington organizations to succeed with any facet of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support a remote workforce can be particularly challenging if you must accommodate a combination of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware levels. Progent's experience providing remote help for both outdated and modern IT products in remote office venues allows you to make efficient use of your available infrastructure and offers fast access to expertise for implement necessary updates. Services available from Progent to assist your company to implement a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authenticated at-home workers to use IT assets situated at your company datacenter or in the cloud. Progent can assist you to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and interact with a data center PC's desktop. This technology provides network managers substantial control over the digital environment of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier remote support for setting up home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by families and guests, are frequently utilized by at-home employees to connect to their router for work. This can create throughput and security issues. Progent can help you to resolve these problems by providing expertise that include Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless AP setup help.
  • Internet access methods impact the speed and availability of connections between at-home workers and the company network. Mission-critical processes may require backup Internet access in case the primary connection fails. Progent offers expertise for selecting ISPs, selecting appropriate bandwidth and data volume bundles, and integrating fault-tolerant Internet access. See Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Tacoma, Washington organization, call 1-800-993-9400 or visit Contact Progent.