In addition to offering fast contact with high-level IT consultants and subject matter experts (SMEs) to assist Tacoma, Washington companies to resolve discrete IT problems or longer-term initiatives, Progent offers short-term staff augmentation to deliver more broadly defined services such as desktop help, IT administration, and Call Center services. Short-term staffing can help businesses to respond to anticipated or unexpected surges in demand for IT services, which may be caused by scenarios such as company mergers, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover gaps resulting from the absence of full-time staff members due to scheduled vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer organizations the ability to react to surges in demand for network services without dealing with the expense and delays that come with vetting and recruiting professional technical help and without the burden of increasing your in-house head count.

Key aspects of Progent's short-term staffing services include:

  • Rapid availability of seasoned network pros
  • Simple engagement, cessation, and re-engagement of services
  • Transparent augmentation of your in-house IT team
  • Comprehensive reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved fast
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Co-managed Help Desk Call Center Service
Progent's shared Help Desk program is a proven flexible staff augmentation option that allows IT organizations to share the work of Help Desk support transparently between their full-time network personnel and Progent's extensive team of technical support specialists. Acting as a transparent extension of your in-house Call Center, Progent's shared Call Center service is a collaborative support solution based on by the leading group professional services platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises IT services for businesses throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts have earned top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Tacoma, Washington Businesses
Progent's seasoned team of certified consultants and technical experts can deliver Tacoma, Washington organizations a wide range of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term IT Staffing for Tacoma, Washington Organizations
To find out more details about Progent's temporary staff augmentation services for Tacoma, Washington businesses, call 800-993-9400 or visit Contact Progent.