Enlarging your telecommuter workforce may have a significant effect on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Sydney organization to select the right tools and follow leading practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Sydney, New South Wales companies to succeed with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, data security, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing products from leading technology companies support online discussions, video conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many companies utilize multiple products to accommodate their different partners and customers. Progent's communications experts can assist your organization to maintain your existing conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities that include video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist your business to optimize your network architecture to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Sydney, New South Wales business, phone 1-800-993-9400 or go to Contact Progent.

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