Sydney Ransomware Filtering and Recovery Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when support personnel may be slower to recognize a break-in and are less able to mount a quick and forceful defense. The more lateral progress ransomware is able to achieve within a target's network, the longer it takes to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide you to take the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist organizations in the Sydney metro area to locate and isolate breached servers and endpoints and guard clean assets from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Sydney
Current strains of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any available system restores and backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration almost impossible and effectively sets the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware assault, insist on a settlement payment for the decryptors needed to recover scrambled data. Ransomware attacks also try to exfiltrate files and TAs demand an extra settlement for not posting this data on the dark web. Even if you can restore your system to a tolerable date in time, exfiltration can pose a big issue according to the sensitivity of the downloaded information.

The recovery process subsequent to ransomware breach has several distinct phases, most of which can be performed in parallel if the recovery team has enough people with the required skill sets.

• Quarantine: This urgent initial response involves blocking the lateral progress of ransomware across your network. The more time a ransomware assault is permitted to go unchecked, the longer and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include cutting off infected endpoints from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
• Operational continuity: This involves bringing back the network to a basic useful degree of functionality with the shortest possible delay. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network architecture, and secure endpoint access. Progent's ransomware recovery team uses state-of-the-art workgroup platforms to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a customer's management and network support group to prioritize activity and to get critical services back online as fast as possible.
• Data recovery: The effort required to restore files damaged by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which restore methods are required. Ransomware assaults can take down critical databases which, if not carefully shut down, may have to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical applications depend on SQL Server. Some detective work may be needed to locate clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including root users.
• Implementing advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and medium-sized companies the advantages of the same AV tools used by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By delivering in-line malware filtering, detection, mitigation, recovery and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance carrier, if there is one. Services include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and using the decryption tool; debugging decryption problems; creating a clean environment; remapping and reconnecting datastores to match exactly their pre-attack state; and restoring physical and virtual devices and software services.
• Forensics: This activity involves learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault travelled through the network helps you to evaluate the damage and brings to light gaps in security policies or work habits that need to be corrected to prevent later breaches. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is usually assigned a top priority by the cyber insurance provider. Because forensics can be time consuming, it is vital that other important activities such as business resumption are performed concurrently. Progent maintains an extensive roster of IT and cybersecurity professionals with the knowledge and experience required to carry out activities for containment, business continuity, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Restoration Expertise in Sydney
For ransomware system restoration services in the Sydney metro area, phone Progent at 800-462-8800 or see Contact Progent.