Besides providing rapid access to high-level network professionals and subject matter experts (SMEs) to assist San Diego UCSD, California businesses to resolve discrete IT issues or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized services such as PC support, network management, and Help Desk services. Temporary staffing can help organizations to respond to planned or unplanned increases in the need for network personnel, which may be caused by situations such as company mergers, site moves, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new compliance requirements. Temporary supplemental staffing can also cover voids caused by the absence of in-house IT personnel because of scheduled vacations, health issues, termination, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staff augmentation services give businesses the flexibility to react to increases in demand for network personnel without being saddled with the costs and delays that come with reviewing and hiring professional IT help and without the risk of increasing your in-house head count.

Key features of Progent's temporary staff augmentation services include:

  • Fast access to reliable IT professionals
  • Simple initiation, cessation, and re-engagement of services
  • Seamless extension of your full-time network support staff
  • Comprehensive documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Close working relationship with a top-level, full-spectrum resource for network expertise
Progent's Co-managed Help Desk Call Center Program
Progent's shared Call Center service is a specialized on-going staff augmentation option that enables IT groups to divide the work of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support specialists. Acting as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk program is a joint support solution powered by the leading group professional services platform for streamlining, service requests, ticketing, assigning responsibility, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network expertise for organizations of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for San Diego UCSD, California Organizations
Progent's veteran roster of certified consultants offers San Diego UCSD, California businesses a broad range of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for San Diego UCSD, California Businesses
To find out more details about Progent's temporary staffing services for San Diego UCSD, California companies, call 800-993-9400 or visit Contact Progent.