Expanding your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Stamford organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent offers support services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Stamford, Connecticut organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for a remote work environment can be especially challenging if you must manage a combination of worker-owned hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing online help for both legacy as well as modern IT products in virtual office solutions allows you to make efficient use of your existing infrastructure and provides you with ready access to top-tire consultants for making essential updates. Services offered by Progent to help your company to create a productive work-at-home ecosystem include:

  • Virtual Private Network (VPN) technology allows you to create a safe tunnel for authenticated remote workers to access IT assets situated at your company data center or in the cloud. Progent can assist you to configure and manage VPN access between your at-home workforce and your various IT resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad selection of devices including Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a remote PC's desktop. This gives IT managers more control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers expert online support for deploying home routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and guests, are frequently used by at-home employees to access their Internet router for work. This can cause throughput and security issues. Progent can help you to resolve these problems by delivering expertise that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP integration help.
  • Internet access solutions impact the speed and availability of connections between at-home workers and the company network. Vital processes may require backup Internet connections in case the normal connection fails. Progent offers expertise for picking ISPs, selecting appropriate bandwidth and data volume bundles, and configuring redundant Internet access. Refer to Internet access integration services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Stamford, Connecticut organization, call 1-800-993-9400 or refer to Contact Progent.