Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT staff may take longer to become aware of a penetration and are least able to mount a quick and forceful defense. The more lateral movement ransomware is able to make within a victim's system, the more time it takes to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Stamford area to locate and isolate breached devices and protect undamaged resources from being compromised.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Stamford
Current variants of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and invade any available system restores. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery almost impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a settlement fee in exchange for the decryption tools needed to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra ransom in exchange for not publishing this data on the dark web. Even if you are able to rollback your system to an acceptable date in time, exfiltration can be a major problem depending on the sensitivity of the stolen information.

The restoration process subsequent to ransomware attack involves a number of distinct phases, most of which can be performed in parallel if the response workgroup has enough people with the required experience.

  • Quarantine: This urgent initial step requires arresting the sideways spread of ransomware across your network. The longer a ransomware attack is allowed to run unchecked, the longer and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine processes include isolating infected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the network to a basic useful level of capability with the least downtime. This effort is typically the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their business. This activity also requires the broadest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical applications, network topology, and safe endpoint access. Progent's ransomware recovery experts use state-of-the-art collaboration tools to coordinate the multi-faceted restoration process. Progent understands the importance of working quickly, continuously, and in concert with a client's managers and network support group to prioritize tasks and to put critical services back online as fast as feasible.
  • Data recovery: The effort necessary to recover data damaged by a ransomware attack depends on the state of the network, the number of files that are affected, and which recovery techniques are required. Ransomware assaults can take down pivotal databases which, if not properly closed, might need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical platforms depend on SQL Server. Often some detective work could be required to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators.
  • Implementing modern AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the identical AV tools implemented by some of the world's largest enterprises such as Netflix, Citi, and Salesforce. By providing in-line malware filtering, classification, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring cuts TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for working closely with the victim and the insurance provider, if any. Services consist of establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; checking adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and operating the decryptor tool; troubleshooting decryption problems; building a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and recovering computers and software services.
  • Forensics: This activity involves discovering the ransomware assault's storyline throughout the targeted network from start to finish. This audit trail of the way a ransomware attack travelled within the network assists you to assess the damage and highlights vulnerabilities in rules or work habits that need to be rectified to prevent future breaches. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensics is usually given a top priority by the cyber insurance carrier. Since forensics can take time, it is vital that other important recovery processes like operational continuity are performed in parallel. Progent has an extensive team of information technology and data security professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Background
Progent has provided online and on-premises IT services across the United States for over 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and ERP software. This scope of skills gives Progent the ability to salvage and consolidate the undamaged parts of your network following a ransomware assault and reconstruct them rapidly into a viable system. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Consulting in Stamford
For ransomware recovery services in the Stamford area, phone Progent at 800-462-8800 or visit Contact Progent.


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