Expanding your at-home workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Stamford organization to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed guidance for getting you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can help Stamford, Connecticut businesses to with any facet of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad range of video conferencing products from leading technology companies enable online meetings, video conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include voice/video calling, persistent chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help you to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Stamford, Connecticut company, phone 1-800-993-9400 or refer to Contact Progent.

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