In addition to offering fast contact with top-tier network consultants and subject matter experts to help The Woodlands, Texas organizations with specific IT problems or strategic projects, Progent can provide short-term staff augmentation to deal with more generalized assistance such as PC support, network management, and Help Desk call center response. On-demand staffing can help businesses to deal with expected or unexpected surges in the need for network services, which may result from situations like mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory changes. Short-term staffing can also fill gaps left by the absence of full-time IT personnel because of scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's temporary staffing services give organizations the ability to respond to surges in requirements for network services without dealing with the costs and delays that come with reviewing and hiring professional technical personnel and without the risk of increasing your permanent head count.

Important features of Progent's temporary staff augmentation services include:

  • Fast availability of seasoned network professionals
  • Simple engagement, termination, and resumption of services
  • Transparent augmentation of your in-house IT staff
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
  • Close relationship with a top-level, full-service source for IT support
Progent's Shared Help Desk Program
Progent's co-managed Help Desk program is a specialized on-going staff augmentation option that allows IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their in-house IT personnel and Progent's extensive pool of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's co-managed Call Center service is a collaborative service solution powered by the industry's leading group professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background providing remote and onsite IT services for organizations throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for The Woodlands, Texas Organizations
Progent's veteran team of certified consultants and technical experts can deliver The Woodlands, Texas companies a broad array of remote consulting and debugging expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for The Woodlands, Texas Businesses
To find out more about Progent's temporary supplemental staffing services for The Woodlands, Texas companies, call 800-993-9400 or visit Contact Progent.