Besides offering fast contact with high-level IT consultants and subject matter experts (SMEs) to assist Aurora, Colorado companies with specific IT issues or strategic projects, Progent offers short-term staffing to deliver more generalized assistance like desktop support, IT management, and Help Desk services. Temporary staffing makes it possible for organizations to respond to anticipated or surprise increases in demand for IT personnel, which may result from scenarios such as company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or new compliance requirements. Temporary IT staff augmentation can also cover voids resulting from the absence of full-time IT personnel because of scheduled vacations, health issues, resignation, etc.

Benefits of Progent's Temporary IT Staffing Program
Progent's temporary supplemental staffing services give businesses the versatility to react to increases in requirements for IT services without being saddled with the costs and hassle associated with vetting and recruiting appropriate technical help and without the burden of increasing your permanent head count.

Key aspects of Progent's short-term staffing services include:

  • Rapid availability of seasoned IT pros
  • Simple engagement, termination, and re-engagement of services
  • Transparent augmentation of your full-time IT team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong working relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Center Program
Progent's co-managed Help Desk Call Center program is a specialized on-going staff augmentation option that enables IT organizations to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time IT personnel and Progent's extensive pool of technical support specialists. Working as a seamless extension of your in-house Call Center, Progent's shared Call Center program is a joint service alternative powered by the industry's leading shared professional services (PSA) platform for managing, service calls, ticketing, assigning ownership, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for businesses across the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity consultants hold advanced certifications including ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Areas of Expertise for Aurora, Colorado Businesses
Progent's nationwide roster of certified consultants offers Aurora, Colorado companies a broad array of remote technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Aurora, Colorado Companies
To learn more about Progent's short-term staff augmentation services for Aurora, Colorado companies, call 800-993-9400 or visit Contact Progent.