Besides providing rapid access to guidance from top-tier network consultants and subject matter experts (SMEs) to assist Melbourne, Victoria companies to resolve discrete technical issues or strategic initiatives, Progent offers temporary staffing to deal with more generalized assistance such as desktop support, network management, and Help Desk call center response. Short-term staffing makes it possible for businesses to respond to expected or unexpected peaks in demand for IT personnel, which may be caused by scenarios such as company mergers, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory mandates. Temporary staffing can also fill voids resulting from the absence of in-house IT personnel because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services give businesses the flexibility to react to surges in requirements for network personnel without being saddled with the expense and hassle associated with identifying and hiring appropriate IT personnel and without the risk of increasing your permanent staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Fast access to proven network professionals
  • Easy initiation, termination, and resumption of services
  • Transparent extension of your full-time network support staff
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Close relationship with a world-class, full-spectrum resource for network expertise
Progent's Co-managed Center Program
Progent's shared Help Desk service is a proven on-going staff expansion option that enables IT groups to share the responsibilities of Call Center support seamlessly between their in-house IT personnel and Progent's extensive pool of IT support specialists. Working as a seamless supplement of your full-time Call Center, Progent's co-managed Call Center service is a collaborative support solution based on by the leading shared PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of background delivering remote and onsite IT expertise for businesses across the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Melbourne, Victoria Organizations
Progent's seasoned roster of certified consultants and technical experts offers Melbourne, Victoria companies a wide array of online consulting and debugging services. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Short-Term Staff Augmentation for Melbourne, Victoria Organizations
To find out more about Progent's short-term staffing services for Melbourne, Victoria companies, call 800-993-9400 or visit Contact Progent.