Besides providing rapid access to high-level network professionals and subject matter experts (SMEs) to assist Lexington-Fayette, Kentucky organizations with discrete technical issues or strategic initiatives, Progent can provide short-term staffing to deal with more generalized assistance such as PC support, IT administration, and Help Desk services. On-demand staffing can help organizations to respond to anticipated or unplanned increases in demand for IT personnel, which may be caused by situations such as mergers and acquisitions, data center moves, platform upgrades, business process changes like telecommuting, disaster response, seasonal variations, or new regulations. Temporary supplemental staffing can also cover voids resulting from the absence of in-house IT personnel due to scheduled vacations, illness, resignation, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services give businesses the flexibility to react to increases in requirements for network services without being saddled with the costs and hassle that come with vetting and recruiting appropriate IT help and without the burden of increasing your full-time staff size.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid access to seasoned IT pros
  • Easy engagement, termination, and re-engagement of services
  • Seamless augmentation of your in-house network support staff
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong relationship with a world-class, full-spectrum source for network expertise
Progent's Shared Help Desk Program
Progent's shared Help Desk Call Center program is a proven flexible staff expansion alternative that enables IT organizations to divide the responsibilities of Call Center support seamlessly between their internal network staff and Progent's nationwide team of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a collaborative support solution powered by the industry's leading group PSA tool for streamlining, service requests, ticketing, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite IT services for organizations across the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Find out more about Progent's technology certifications.

Progent's Practice Areas for Lexington-Fayette, Kentucky Organizations
Progent's nationwide roster of certified engineers offers Lexington-Fayette, Kentucky businesses a broad array of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary IT Staffing for Lexington-Fayette, Kentucky Organizations
To find out more about Progent's temporary staff augmentation services for Lexington-Fayette, Kentucky businesses, call 800-993-9400 or visit Contact Progent.