In addition to providing fast access to top-tier network professionals and subject matter experts (SMEs) to assist Naples, Florida organizations with specific IT problems or longer-term initiatives, Progent offers short-term supplemental staffing to deliver more broadly defined services such as desktop support, network administration, and Help Desk services. On-demand staffing makes it possible for organizations to deal with expected or unplanned surges in the need for IT personnel, which may result from situations like mergers and acquisitions, site relocation, platform upgrades, business process changes like telecommuting, disaster recovery, busy seasons, or new regulations. Short-term staffing can also fill gaps resulting from the loss of full-time IT personnel due to scheduled vacations, health issues, termination, etc.

Benefits of Progent's Temporary Staffing Services
Progent's short-term supplemental staffing services offer organizations the flexibility to react to increases in demand for network personnel without being saddled with the expense and delays that come with reviewing and hiring professional IT personnel and without the risk of adding to your full-time staff size.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid access to seasoned network professionals
  • Easy engagement, cessation, and resumption of services
  • Transparent extension of your in-house IT team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close working relationship with a world-class, full-service resource for IT expertise
Progent's Co-managed Help Desk Call Center Service
Progent's co-managed Help Desk service is a specialized flexible staff expansion option that enables IT organizations to divide the work of Help Desk Call Center support transparently between their internal network staff and Progent's extensive pool of technical support specialists. Acting as a seamless supplement of your in-house Call Center, Progent's shared Help Desk Call Center service is a joint support solution based on by the industry's leading group professional services tool for managing, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing remote and onsite network expertise for organizations of all sizes throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and CRISC. Find out more about Progent's technology certifications.

Progent's Areas of Expertise for Naples, Florida Businesses
Progent's seasoned team of certified engineers can deliver Naples, Florida businesses a broad array of online consulting and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Temporary Staffing Services for Naples, Florida Companies
To find out more details about Progent's temporary supplemental staffing services for Naples, Florida companies, call 800-993-9400 or visit Contact Progent.