Besides providing fast contact with high-level network professionals and subject matter experts to help Arlington, Texas organizations to resolve specific IT problems or longer-term initiatives, Progent can provide short-term staffing to deal with more generalized services like desktop support, network management, and Help Desk response. On-demand staffing makes it possible for businesses to deal with anticipated or unexpected peaks in the need for IT personnel, which may be caused by situations like company mergers, data center moves, platform upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary supplemental staffing can also cover voids caused by the loss of full-time IT personnel due to scheduled vacations, illness, resignation, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give organizations the versatility to respond to increases in demand for network services without being saddled with the expense and delays that come with vetting and hiring professional IT personnel and without the risk of increasing your permanent head count.

Key aspects of Progent's short-term supplemental staffing services include:

  • Fast availability of seasoned network pros
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Close relationship with a top-level, full-spectrum resource for IT expertise
Progent's Co-managed Center Service
Progent's co-managed Call Center service is a specialized flexible staff augmentation alternative that allows IT organizations to share the work of Help Desk support seamlessly between their in-house IT personnel and Progent's extensive pool of IT support experts. Working as a seamless extension of your in-house Call Center, Progent's shared Call Center service is a collaborative support alternative based on by the industry's leading shared PSA tool for streamlining, service calls, generating tickets, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT services for organizations across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance experts hold top certifications including ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.

Progent's Areas of Expertise for Arlington, Texas Companies
Progent's veteran roster of certified engineers can deliver Arlington, Texas businesses a broad range of remote technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary IT Staffing for Arlington, Texas Companies
To find out more about Progent's short-term staffing services for Arlington, Texas companies, call 800-993-9400 or visit Contact Progent.