Besides offering fast contact with high-level network consultants and subject matter experts (SMEs) to help West Palm Beach, Florida companies with specific IT issues or strategic projects, Progent offers temporary supplemental staffing to deal with more broadly defined services such as PC support, network administration, and Help Desk services. Short-term staffing makes it possible for organizations to deal with planned or unexpected surges in demand for network personnel, which may be caused by scenarios such as mergers and acquisitions, data center relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill gaps resulting from the loss of full-time staff members due to vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Program
Progent's short-term supplemental staffing services give organizations the versatility to react to surges in requirements for network personnel without dealing with the expense and hassle associated with identifying and recruiting appropriate IT help and without the risk of increasing your permanent staff size.

Important features of Progent's short-term staffing services include:

  • Rapid access to reliable network professionals
  • Easy initiation, cessation, and resumption of services
  • Seamless extension of your in-house network support team
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Strong relationship with a top-level, full-service resource for IT expertise
Progent's Shared Center Program
Progent's co-managed Call Center program is a proven flexible staff expansion alternative that allows IT groups to divide the responsibilities of Help Desk support transparently between their full-time network staff and Progent's nationwide team of technical support experts. Acting as a transparent extension of your full-time Help Desk, Progent's shared Help Desk service is a joint service solution based on by the leading shared professional services tool for streamlining, service calls, generating tickets, assigning responsibility, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for businesses of all sizes throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.

Progent's Practice Areas for West Palm Beach, Florida Companies
Progent's nationwide roster of certified engineers can deliver West Palm Beach, Florida organizations a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staff Augmentation for West Palm Beach, Florida Companies
To learn more details about Progent's temporary staff augmentation services for West Palm Beach, Florida organizations, call 800-993-9400 or visit Contact Progent.