In addition to providing rapid contact with top-tier IT professionals and subject matter experts to assist Virginia Beach, Virginia organizations to resolve discrete IT problems or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services such as desktop support, network administration, and Call Center services. On-demand staffing makes it possible for organizations to deal with expected or unexpected increases in the need for network personnel, which may result from scenarios such as company mergers, data center relocation, technology upgrades, business process changes like work-from-home, disaster response, busy seasons, or new regulations. Short-term supplemental staffing can also cover voids caused by the absence of in-house IT personnel due to vacations, illness, termination, or other reasons.

Advantages of Progent's Short-Term Staffing Services
Progent's short-term staffing services offer businesses the flexibility to respond to increases in demand for IT services without dealing with the expense and hassle that come with reviewing and hiring reliable technical personnel and without the risk of adding to your full-time staff size.

Important features of Progent's temporary staff augmentation services include:

  • Fast access to proven IT professionals
  • Simple engagement, termination, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Full reporting of all services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
  • Close working relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Help Desk Program
Progent's shared Call Center program is a specialized on-going staff augmentation option that enables IT organizations to divide the work of Help Desk support transparently between their in-house network staff and Progent's nationwide pool of IT support experts. Working as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint service alternative powered by the leading group professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience providing remote and on-premises IT services for businesses of all sizes throughout the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading technology companies. Progent's security and compliance experts have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Practice Areas for Virginia Beach, Virginia Companies
Progent's veteran team of certified consultants and technical experts offers Virginia Beach, Virginia companies a broad range of remote technical guidance and debugging services. Areas of expertise offered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staffing Services for Virginia Beach, Virginia Companies
To find out more details about Progent's temporary staff augmentation services for Virginia Beach, Virginia organizations, call 800-993-9400 or visit Contact Progent.