Besides offering rapid contact with top-tier IT consultants and subject matter experts (SMEs) to assist New Orleans, Louisiana businesses to resolve discrete technical problems or longer-term initiatives, Progent can provide temporary supplemental staffing to deliver more generalized services such as PC support, network management, and Call Center services. On-demand staffing can help organizations to respond to anticipated or surprise increases in demand for IT services, which may be caused by situations such as company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster response, busy seasons, or new compliance requirements. Short-term supplemental staffing can also fill gaps resulting from the absence of full-time staff members due to vacations, health issues, termination, etc.

Benefits of Progent's Short-Term IT Staffing Services
Progent's short-term staffing services offer businesses the flexibility to react to increases in demand for IT personnel without dealing with the costs and delays associated with reviewing and recruiting reliable technical personnel and without the burden of increasing your permanent head count.

Important features of Progent's temporary staff augmentation services include:

  • Fast access to proven IT pros
  • Easy engagement, cessation, and resumption of services
  • Seamless extension of your full-time network support team
  • Full documentation of all services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Close working relationship with a top-level, full-service source for network expertise
Progent's Shared Center Service
Progent's co-managed Call Center program is a proven on-going staff augmentation option that allows IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their internal IT personnel and Progent's extensive pool of technical support specialists. Working as a seamless extension of your in-house Help Desk, Progent's shared Help Desk service is a collaborative support solution based on by the leading group PSA platform for managing, service calls, generating tickets, assigning responsibility, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises network services for businesses across the U.S. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for New Orleans, Louisiana Companies
Progent's seasoned roster of certified consultants and technical experts offers New Orleans, Louisiana organizations a wide array of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for IT service providers include:

Contact Progent for Temporary Staff Augmentation for New Orleans, Louisiana Businesses
To find out more details about Progent's temporary staffing services for New Orleans, Louisiana organizations, call 800-993-9400 or visit Contact Progent.