In addition to providing rapid access to guidance from high-level network professionals and subject matter experts (SMEs) to assist Montreal, Quebec companies with specific IT problems or strategic initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined services like PC support, IT management, and Help Desk response. Temporary staffing can help organizations to respond to planned or unplanned surges in demand for IT services, which may be caused by scenarios such as company mergers, site relocation, platform migration, business process changes like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also fill gaps resulting from the absence of in-house staff members due to vacations, illness, termination, or other reasons.

Benefits of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services give businesses the ability to react to increases in demand for network personnel without dealing with the costs and delays associated with identifying and hiring appropriate IT help and without the burden of increasing your in-house staff size.

Important features of Progent's short-term staffing services include:

  • Fast access to proven network professionals
  • Easy initiation, termination, and re-engagement of services
  • Transparent extension of your full-time IT team
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
  • Strong working relationship with a world-class, full-spectrum source for IT support
Progent's Shared Help Desk Service
Progent's co-managed Help Desk program is a proven flexible staff expansion option that enables IT organizations to divide the responsibilities of Help Desk support seamlessly between their full-time network staff and Progent's extensive team of technical support experts. Working as a transparent extension of your full-time Call Center, Progent's co-managed Help Desk Call Center service is a joint service solution based on by the industry's leading group professional services platform for managing, service requests, generating tickets, assigning responsibility, monitoring responses, and producing management reports.

Why Choose Progent?
Progent has 20 years of experience providing online and on-premises IT expertise for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Montreal, Quebec Organizations
Progent's veteran team of certified consultants and technical experts can deliver Montreal, Quebec companies a wide range of online consulting and debugging services. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term IT Staffing for Montreal, Quebec Organizations
To learn more details about Progent's temporary staffing services for Montreal, Quebec businesses, call 800-993-9400 or visit Contact Progent.