In addition to offering fast access to guidance from top-tier IT professionals and subject matter experts (SMEs) to help Lubbock, Texas businesses with discrete IT problems or strategic initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined services such as PC support, IT management, and Call Center services. On-demand staffing makes it possible for businesses to respond to planned or surprise increases in demand for network services, which may be caused by situations like company mergers, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Short-term IT staff augmentation can also fill gaps caused by the loss of full-time staff members because of vacations, health issues, resignation, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term staff augmentation services give organizations the ability to react to surges in requirements for network personnel without dealing with the costs and hassle that come with reviewing and hiring professional IT help and without the burden of adding to your full-time staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid availability of reliable IT professionals
  • Simple initiation, termination, and resumption of services
  • Seamless augmentation of your full-time IT team
  • Full documentation of services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Close relationship with a top-level, full-service source for IT expertise
Progent's Shared Center Service
Progent's co-managed Call Center program is a specialized flexible staff expansion alternative that allows IT organizations to share the work of Help Desk support transparently between their full-time IT personnel and Progent's extensive pool of IT support experts. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Call Center program is a collaborative service alternative based on by the leading shared PSA platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and onsite network expertise for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned advanced certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Practice Areas for Lubbock, Texas Companies
Progent's veteran team of certified engineers can provide Lubbock, Texas companies a broad array of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary Staff Augmentation for Lubbock, Texas Organizations
To find out more about Progent's temporary staffing services for Lubbock, Texas businesses, call 800-993-9400 or visit Contact Progent.