Besides offering fast access to top-tier IT professionals and subject matter experts (SMEs) to help Des Moines, Iowa companies with discrete IT issues or strategic projects, Progent offers short-term staffing to deal with more generalized assistance like PC help, IT administration, and Help Desk response. On-demand staffing can help businesses to respond to anticipated or unplanned peaks in the need for network services, which may result from situations like mergers and acquisitions, site relocation, technology migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary supplemental staffing can also cover voids resulting from the loss of full-time staff members because of vacations, health issues, resignation, etc.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's temporary staff augmentation services give organizations the ability to respond to increases in requirements for network personnel without dealing with the expense and hassle that come with identifying and hiring professional IT personnel and without the burden of adding to your full-time head count.

Important aspects of Progent's short-term staffing services include:

  • Fast access to seasoned network pros
  • Simple engagement, cessation, and re-engagement of services
  • Seamless augmentation of your full-time network support staff
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
  • Strong relationship with a world-class, full-service resource for network expertise
Progent's Shared Center Program
Progent's shared Call Center service is a specialized on-going staff expansion alternative that allows IT groups to divide the work of Help Desk support seamlessly between their internal network staff and Progent's nationwide team of technical support specialists. Working as a seamless supplement of your in-house Help Desk, Progent's shared Help Desk Call Center service is a joint support solution powered by the leading shared PSA platform for managing, service requests, ticketing, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing online and on-premises network expertise for organizations across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP-ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Des Moines, Iowa Companies
Progent's seasoned team of certified consultants and technical experts offers Des Moines, Iowa organizations a broad range of online technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Short-Term Staffing Services for Des Moines, Iowa Companies
To find out more details about Progent's temporary supplemental staffing services for Des Moines, Iowa companies, call 800-993-9400 or visit Contact Progent.