Besides providing rapid access to top-tier IT consultants and subject matter experts to assist Corpus Christi, Texas companies with specific IT problems or strategic projects, Progent can provide short-term staff augmentation to deliver more broadly defined services like PC help, network management, and Call Center services. Short-term staffing makes it possible for businesses to deal with planned or surprise surges in the need for IT services, which may result from situations like company mergers, data center relocation, technology upgrades, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory changes. Temporary staffing can also fill gaps resulting from the loss of full-time staff members because of vacations, illness, resignation, or other reasons.

Benefits of Progent's Short-Term IT Staffing Program
Progent's temporary staff augmentation services give businesses the ability to react to surges in requirements for network services without dealing with the expense and hassle associated with vetting and recruiting reliable technical personnel and without the burden of adding to your in-house staff size.

Important features of Progent's short-term staffing services include:

  • Fast access to seasoned network pros
  • Simple engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time IT staff
  • Full documentation of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong working relationship with a top-level, full-service resource for IT expertise
Progent's Shared Center Program
Progent's co-managed Help Desk Call Center service is a specialized flexible staff augmentation alternative that enables IT organizations to share the responsibilities of Help Desk Call Center support transparently between their in-house IT staff and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your in-house Call Center, Progent's shared Call Center program is a collaborative support alternative based on by the industry's leading shared professional services (PSA) platform for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering remote and onsite IT services for organizations across the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Corpus Christi, Texas Companies
Progent's seasoned roster of certified engineers can provide Corpus Christi, Texas businesses a wide range of online consulting and debugging expertise. Practice areas covered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Corpus Christi, Texas Organizations
To learn more details about Progent's temporary staff augmentation services for Corpus Christi, Texas companies, call 800-993-9400 or visit Contact Progent.