Besides providing rapid contact with high-level network consultants and subject matter experts to help Campinas, São Paulo businesses to resolve discrete IT issues or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined assistance like desktop support, IT management, and Help Desk response. Temporary staffing makes it possible for businesses to deal with planned or unexpected surges in demand for network personnel, which may be caused by situations like company mergers, site moves, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also cover gaps resulting from the absence of in-house staff members due to vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term Staff Augmentation Services
Progent's short-term staffing services give organizations the ability to respond to increases in demand for network services without being saddled with the costs and delays associated with reviewing and recruiting professional IT help and without the burden of increasing your full-time head count.

Key aspects of Progent's short-term staff augmentation services include:

  • Fast availability of seasoned IT pros
  • Simple initiation, termination, and resumption of services
  • Transparent extension of your in-house IT team
  • Full reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
  • Close relationship with a world-class, full-service source for IT expertise
Progent's Co-managed Help Desk Service
Progent's shared Call Center program is a proven on-going staff expansion alternative that allows IT organizations to divide the work of Help Desk Call Center support transparently between their internal network staff and Progent's extensive team of IT support experts. Acting as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk program is a collaborative support solution powered by the industry's leading shared professional services platform for managing, service requests, ticketing, assigning responsibility, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for businesses of all sizes throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's certifications.

Progent's Practice Areas for Campinas, São Paulo Businesses
Progent's nationwide team of certified engineers offers Campinas, São Paulo businesses a broad array of online consulting and debugging services. Practice areas covered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term IT Staffing for Campinas, São Paulo Companies
To find out more details about Progent's short-term supplemental staffing services for Campinas, São Paulo businesses, call 800-993-9400 or visit Contact Progent.