In addition to offering rapid access to guidance from top-tier IT professionals and subject matter experts (SMEs) to help Barueri-Alphaville, São Paulo businesses to resolve specific technical problems or strategic projects, Progent offers temporary staff augmentation to deliver more generalized services like PC help, IT management, and Call Center response. Temporary staffing can help businesses to respond to expected or surprise surges in the need for network services, which may be caused by situations such as company mergers, data center moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term staffing can also cover voids left by the loss of in-house IT personnel because of vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staffing services offer businesses the ability to respond to surges in requirements for IT personnel without dealing with the expense and delays associated with vetting and hiring appropriate technical personnel and without the risk of increasing your in-house staff size.

Key features of Progent's short-term staff augmentation services include:

  • Fast access to proven IT pros
  • Simple initiation, termination, and re-engagement of services
  • Seamless augmentation of your full-time IT staff
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues can be handled fast
  • Strong working relationship with a world-class, full-service resource for IT support
Progent's Shared Center Service
Progent's shared Help Desk service is a specialized on-going staff expansion alternative that allows IT groups to divide the work of Call Center support transparently between their internal network staff and Progent's extensive pool of technical support specialists. Working as a transparent supplement of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint service solution powered by the industry's leading shared PSA platform for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing documentation.

Why Choose Progent?
Progent has 20 years of background providing online and onsite IT services for businesses throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned advanced certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Areas of Expertise for Barueri-Alphaville, São Paulo Organizations
Progent's seasoned team of certified consultants can provide Barueri-Alphaville, São Paulo organizations a broad array of online technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for network service firms include:

Contact Progent for Temporary IT Staffing for Barueri-Alphaville, São Paulo Businesses
To find out more details about Progent's short-term supplemental staffing services for Barueri-Alphaville, São Paulo organizations, call 800-993-9400 or visit Contact Progent.