Besides providing rapid contact with high-level IT professionals and subject matter experts (SMEs) to help St. Paul, Minnesota organizations to resolve specific technical problems or longer-term initiatives, Progent offers short-term staff augmentation to deal with more generalized assistance like PC help, IT management, and Help Desk services. On-demand staffing can help businesses to deal with planned or unexpected surges in demand for network personnel, which may result from scenarios such as mergers and acquisitions, data center relocation, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover voids caused by the absence of in-house staff members due to vacations, illness, termination, or other reasons.

Benefits of Progent's Short-Term Staffing Services
Progent's temporary staffing services give organizations the versatility to respond to increases in requirements for network personnel without dealing with the costs and hassle associated with identifying and recruiting appropriate technical help and without the risk of increasing your full-time staff size.

Important aspects of Progent's temporary staffing services include:

  • Fast access to proven IT professionals
  • Simple initiation, termination, and resumption of services
  • Transparent augmentation of your in-house network support staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
  • Close working relationship with a world-class, full-spectrum resource for network support
Progent's Shared Center Program
Progent's shared Help Desk program is a proven flexible staff expansion option that enables IT organizations to share the responsibilities of Call Center support transparently between their full-time network personnel and Progent's nationwide team of IT support experts. Working as a transparent extension of your in-house Help Desk, Progent's co-managed Call Center program is a collaborative support solution powered by the leading group professional services platform for streamlining, service calls, ticketing, assigning responsibility, tracking responses, and producing documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite network services for businesses of all sizes throughout the United States. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants hold advanced certifications including CISSP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for St. Paul, Minnesota Businesses
Progent's veteran team of certified engineers can deliver St. Paul, Minnesota businesses a wide array of remote technical guidance and troubleshooting services. Practice areas covered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term IT Staffing for St. Paul, Minnesota Companies
To learn more details about Progent's temporary staffing services for St. Paul, Minnesota companies, call 800-993-9400 or visit Contact Progent.