Enlarging your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your St. Louis company to select the right tools and follow best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for helping you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help St. Louis, Missouri organizations to succeed with any aspect of creating a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and unified management.

Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading vendors support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite workers and telecommuters. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent's communications experts can help you to manage your existing conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, IM, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for voice/video sessions. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your St. Louis, Missouri company, phone 1-800-993-9400 or go to Contact Progent.

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