Security and Compliance and Information Assurance Expertise

For immediate remote assistance with computer security issues, businesses in Spokane Washington can find world-class support from Progent's certified security professionals. Progent's online support consultants are available to provide effective and low-cost assistance with security issues that are impacting the productivity of your network. Progent's security consultants are premier to support environments powered by Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver world-class help for critical security and restoration technologies like AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restoration validation and testing, immutable backup, and off-premises backup. Progent's wide range of consulting services encompasses firewall expertise, email security, protected system architecture, and disaster recovery preparedness. Progent's technical support team has earned the world's top security accreditations including Certified Information Systems Auditor (CISA) and Information System Security Architecture Professional.

Progent provides remote security support services on a by-the-minute basis with no minimum times and without extra charges for sign-up or after hours support. By billing by the minute and by delivering world-class expertise, Progent's billing model keeps expenses low and eliminates scenarios where simple solutions result in big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff are likely to be slower to become aware of a break-in and are least able to mount a rapid and forceful response. The more lateral progress ransomware is able to make inside a target's network, the more time it takes to recover basic operations and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide you to take the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help you to identify and isolate infected servers and endpoints and guard clean resources from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our Network Has Been Hacked: What Are We Supposed to Do?
In case your business is currently faced with a network security emergency other than ransomware, refer to Progent's Emergency Remote Network Support to learn how to receive immediate help. Progent has a team of veteran cybersecurity experts who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity posture to protect against future attacks.

For organizations that have planned carefully for being hacked, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of handling a major security incident.

Introduction to Security Support Services
Coordinating network security and planning for restoring vital data and systems following an attack requires a continual effort that entails a variety of tools and processes. Progent's certified security experts can help your business at all levels in your efforts to guard your IT network, from security audits to designing a comprehensive security plan. Key technologies supported by Progent's experts include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Protection from E-mail-Based Attacks.

Designing and Implementing Secure Networks
Any organization should develop a thoroughly thought out security plan that includes both proactive and reactive elements. The pre-attack strategy is a collection of precautions that helps to reduce vulnerabilities. The post-attack strategy specifies activities to assist security personnel to evaluate the losses caused by a breach, repair the damage, document the experience, and restore network functions as soon as possible. Progent can advise you how to incorporate protection into your business operations. Progent can install auditing software, define and implement a secure computer infrastructure, and recommend procedures and policies to maximize the protection of your computing environment. Progent's security experts are ready to help you to set up a firewall, design protected online and mobile connectivity to email and data, and install an efficient VPN.

If your company is interested in an economical way for jobbing out your network security administration, Progent's Round-the-clock Monitoring Services feature continual remote network tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud hosted resources and that are compliant with government and industry data security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Recovery and Failure Analysis
Progent has skill in restoring systems and computers that have been compromised, are quarantined, or have stopped working as a result of a security breach. Progent can show you how to evaluate the damage caused by the assault, return your company to normal functions, and recover data compromised owing to the breach. Progent's security engineers can also perform a comprehensive forensic evaluation by going over event logs and using a variety of advanced forensics tools. Progent's background with security consulting minimizes your downtime and permits Progent to recommend effective ways to prevent or contain future attacks.

Ransomware Cleanup and Restoration Expertise
Progent offers the help of seasoned ransomware recovery consultants with the skills to rebuild an environment damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To learn more, visit ransomware cleanup and recovery services.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home employees typically use their personal computing devices and usually work in a poorly secured physical environment. This situation multiplies their susceptibility to malware threats and calls for careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, extensive user training, and the development of policies based on best practices. Progent's seasoned group of at-home workforce solutions experts can assist your business to plan, deploy and maintain an effective security solution that protects critical IT resources in environments that incorporate at-home workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving IT system. Besides optimizing the security and functionality of your IT environment, Progent's patch management services permit your in-house IT staff to concentrate on more strategic initiatives and tasks that derive maximum business value from your network. Read more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat management stack that includes AI algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in a few minutes to protect endpoints against modern threats including ransomware, familiar and new malware, trojans, hacking tools, memory exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is always the initial incident response tool deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware recovery emergency. For more information, see Progent's SentinelOne-powered Extended Detection and Response (XDR) services.

Support for Horizon3.ai's NodeZero Pentest Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated testing of your network so you can uncover, prioritize, fix, and confirm cybersecurity vulnerabilities before malicious hackers can exploit them. NodeZero pentests can strategically insert so-called tripwires like fake credentials to find out whether your environment is currently under attack along proven attack vectors. Tripwires generate sufficient detail to make it possible to take action quickly with your SIEM tools and procedures before an attacker can do serious damage. Progent can provide the skills of a NodeZero Certified Operator who can assist you to deploy NodeZero to carry out comprehensive pentests of your network perimeter and your internal IT infrastructure in order to determine your present security posture. Progent can also help you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity strategy that streamlines management and provides optimum cyber defense for on-premises, multi-cloud, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test platform, visit Consulting Services for NodeZero's Pentest Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is an important part of any comprehensive network security plan. Progent's security professionals can perform thorough penetration checks without the knowledge of your company's internal IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history monitoring are correctly set up and actively observed. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware. Learn more about Progent's Stealth PEN Evaluation Experts.

Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent can also help your company to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with advanced backup/restore product vendors to produce ProSight Data Protection Services (DPS), a selection of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your data backup processes and enable transparent backup and rapid restoration of vital files/folders, applications, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss caused by hardware failures, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are asked to confirm your identity via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. To find out more about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved immediately to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's seasoned consultants offer world-class support in vital facets of IT security including:

Security Vulnerability Audits and Compliance Assessment
Progent provides experience with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of automatic system tests to reveal possible security problems. Progent has extensive skills with these and similar tools and can assist your company to analyze assessment results and respond appropriately. Progent's security engineers also can perform web application testing and can conduct thorough evaluation of corporate-wide security to determine your company's compliance with key global security standards such as HIPAA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless security including in-place wireless equipment as well as portable handsets. Read additional information about Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting expertise for Cisco's complete range of protection and Virtual Private Network technologies such as PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Learn additional details concerning Cisco Security, Virtual Private Network and Aironet Wireless Support.

Other Firewall and Virtual Private Network Consulting Services
As well as being expert in a wide array of network security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes expert consulting for products from other popular firewall and VPN suppliers. Progent's engineers offer:

• Palo Alto Networks PA-Series Firewalls Consulting
• Check Point Software Consulting
• Barracuda CloudGen Firewall Consultants
• WatchGuard Help
• Juniper Networks Integration
• SonicWall Inc. Expertise
• Fortinet FortiGate Firewall Support
• Symantec Corp Technical Assistance

Learn more details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's CISSP experts are security engineers who have earned CISSP status through verified experience, extensive study, and exhaustive examination. CISSP Certification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included under CISSP include cybersecurity administration procedures, security architecture and models, access permission systems, software development security, business processes security, physical security, encryption, telecommunications, Internet security, and business continuity planning.

Learn additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified security experts have been awarded ISSAP status following rigorous examination and significant experience. field experience with information security design. ISSAP consultants have comprehensive knowledge of access management systems and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

Learn the details about Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that include compliant security mechanisms for all critical system functions, develop efficient configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical security models that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor credential is a globally recognized achievement that signifies expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants pass an extensive test overseen by the ISACA professional association. Progent can provide the services of a CISA-Certified security engineer able to help businesses in the fields of information systems audit process, IT administration, network assets and infrastructure planned useful life, information technology support, safeguarding data resources, and disaster recovery planning.

Find out the details concerning Progent's Certified Information Systems Auditor (CISA) Professional Services.

CRISC IT Risk Management Specialists
The CRISC certification program was initiated by ISACA to verify an IT professional's ability to plan, deploy, and maintain IS controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are a good fit the services available from Progent's CISA-Certified consultants for objectively auditing your IT control design and also with the services of Progent's CISM consultants for implementing security policies.

Learn additional information about Progent's CRISC Network Risk Management Support.

GIAC (Global Information Assurance Certification) Support Expertise
GIAC was founded in 1999 to certify the knowledge of information technology security professionals. GIAC's goal is to ensure that a certified security consultant has the skills needed to provide support in vital areas of network, information, and application software security. GIAC certifications are recognized by companies and institutions throughout the world including U.S. National Security Agency. Progent offers the assistance of certified security engineers for all of the security capabilities addressed within GIAC certification topics such as auditing security systems, security incident handling, traffic analysis, web application security, and SIEM solutions.

Find out additional details concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Network Security Expertise
If your business is located in Spokane Washington and you need computer security engineering help, call Progent at 800-993-9400 or refer to Contact Progent.

Eastern Washington Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Washington.