Wireless Solutions

Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful solutions for maintaining mobile connectivity to email, scheduling, web applications, and other critical business data. Progent offers Spokane, Washington companies the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small business IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, effective integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations often turn to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry-based solutions affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, gives small companies a budget-friendly solution for integrating BlackBerry products seamlessly into their IT system.

Progent's experts can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Eastern Washington Contact Information:
Progent offers consulting services and onsite technical support throughout Eastern Washington.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure up-to-date information for collaborative programs like schedules, address books, to-do lists, IM, and custom business programs. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users with BlackBerry handsets can have effortless connectivity with Exchange email and to IM-capable applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier engineers can show you how to design, install, and support BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, streamline the management of a BlackBerry solution, and lower the expense of supporting a mobile workforce.

Expert BlackBerry Consulting Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible by phone to provide expert technical help to businesses in the Spokane area or anywhere in Washington. Progent's seasoned online consulting experts have helped businesses resolve computer issues and cut support costs in each state in the U.S. and built a large base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers remote help for a wide array of issues related to RIM BlackBerry software and devices including synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, editing user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned experts can also assist your business to troubleshoot a wide array of issues associated with synchronization, handset detection, messaging consistency, web browsing, mobile connectivity, IM, desktop application installation, and Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small company IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by handling issues promptly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important tasks including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and help you to select and implement sensible security configurations.

Progent's Microsoft-certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your current Exchange Server infrastructure for working in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Exchange Server. Progent's BlackBerry engineer has expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Help from a BlackBerry-Certified Professional
In order to contact Progent about professional support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.