Enlarging your at-home workforce can have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Spartanburg organization to select the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Spartanburg, South Carolina organizations to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, cybersecurity, backup/restore solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support an at-home workforce can be particularly complex if you must manage a combination of worker-owned equipment like PCs and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated as well as current IT products in remote office solutions enables you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services offered by Progent to help your company to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network connectivity allows you to establish a safe connection for authenticated remote workers to access IT assets located at your corporate datacenter or in the cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your key network resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a data center PC's desktop. This gives network managers more control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewall services. Progent offers expert online consulting for configuring routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and guests, are commonly used by telecommuters to access their Internet router for work. This can create performance as well as security issues. Progent can assist you to resolve these problems by delivering expertise like Cisco Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity solutions affect the speed and availability of connections between at-home workers and the corporate data center. Line-of-business processes may require backup Internet access in case the normal connection breaks. Progent offers guidance for selecting Internet service providers, picking appropriate service offerings, and setting up redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Spartanburg, South Carolina organization, call 1-800-993-9400 or visit Contact Progent.