Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Southlake company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Southlake, Texas organizations to with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Configuring the physical and software infrastructure required to support an at-home workforce can be particularly challenging if you must manage a mix of worker-owned equipment like desktop computers and laptops, routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware releases. Progent's background delivering online help for both outdated as well as modern technologies in virtual office solutions allows you to make efficient use of your existing infrastructure and offers ready access to expertise for implement necessary updates. Services available from Progent to help your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home workers to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist you to deploy and manage VPN access between your teleworkers and your key IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's popular AnyConnect software for safe VPN tunneling for a wide range of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and interact with a remote PC's desktop. This provides IT managers substantial control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home computer networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent offers top-tier online consulting for integrating home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can create performance as well as security problems. Progent can help businesses to resolve these issues by providing expertise that include Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical processes might demand redundant Internet access in the event the primary connection breaks. Progent offers guidance for picking service providers, picking sensible service packages, and integrating high-availability Internet connections. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Southlake, Texas business, call 1-800-993-9400 or refer to Contact Progent.