Enlarging your remote workforce may have a major impact on network infrastructure, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Southfield company to pick the appropriate technologies and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent offers services that go from as-needed guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Southfield, Michigan businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, data security, backup/restore solutions, and unified management.

Voice/Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat sessions, and content sharing for both local workers and teleworkers. Many companies utilize multiple products to accommodate their different partners and customers. Progent's communications experts can help your organization to maintain your existing voice/video conferencing environment and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications platform that enables presence, IM, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with features such as IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and help your business to tune your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Southfield, Michigan business, phone 1-800-993-9400 or visit Contact Progent.

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