For business computer networks located anywhere in the state of South Dakota, Progent's Microsoft and Cisco qualified technicians can provide remote phone assistance and remote troubleshooting to solve your network troubles fast and cost effectively. Progent has acquired enterprise-class skills, software tools, and support knowledge bases to diagnose and resolve network problems while avoiding the expense and delays normally associated with on-site technical service dispatches. In case your South Dakota company is situated beyond the larger metro areas such as Sioux Falls, Rapid City, or Aberdeen, your local network support choices may be limited in technical capability, or unavailable during an emergency. This can result in a computer network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent's group of field proven network professionals average more than ten years of real-world industry experience, in the trenches of IT support, performing a extensive variety of technical projects for a varied range of customers. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to assist with cost effective network solutions.

ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing suite of in-depth reporting tools designed to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring applications.

Microsoft Project Server Setup and Support
Progent's Microsoft Project and Project Online consultants offer comprehensive online and onsite support services for Project Server and Project Online and for all Microsoft products that work closely with Project and Project Online. Consulting services provided by Progent include Microsoft Project Server integration, SharePoint 2019 planning and configuration, SharePoint 2016 migration planning and application development, SQL Server 2019 integration and development, SQL Server 2017 integration, Microsoft SQL Server 2016 upgrades, Exchange 2019 management, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 configuration, Office Excel and Microsoft 365 Excel application support, plus PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE consultants to assist you to enhance your environment to accommodate local, branch office, at-home, and mobile users so they can utilize Microsoft Project Server to work together securely and efficiently. Progent's security consultants can help you to plan and enforce security policies that protect important business data without interfering with the efficient sharing of authorized data.

Consulting Expertise for MS Dynamics and Dynamics 365 Financial and ERP/MRP Software
Progent's Experts Team offers guidance in Microsoft financial and ERP platforms, enabling you to craft inexpensive and cohesive IT solutions that fit the individual requirements of your business. Progent's custom software development consultants offer a range of services such as Microsoft Dynamics 365 Finance and Supply Chain (formerly Dynamics AX) enterprise resource planning consulting services, Dynamics GP Business Accounting Software education and programming, MS Dynamics 365 Business Central/NAV business management software support, Microsoft Dynamics SL business accounting software migration and support, and MS Commerce configuration.

Configuration Manager 2016 Hybrid Cloud Integration
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, enables safe end-user self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and repairing a SCCM 2016 deployment for on-premises, cloud-based, or hybrid networks.

Wireless Site Survey
Progent?s Wireless Site Survey makes it easy to plan and implement a wireless LAN adapted to your environment, providing your business a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off capability your company requires. Progent's predictive wireless design services can be performed remotely and make use of advanced RF modeling and analysis tools to design an efficient wireless network. Progent?s onsite survey includes onsite inspection, spectrum and security audits of your existing WLAN, evaluation of your site's floor plans, testing for radio frequency contention, signal propagation modeling, selection of optimum locations for customer-specified Wireless APs. Placement and configuration services for wireless access points include Aironet Wi-Fi access point consulting, Cisco Small Business wireless APs consulting services, Catalyst 9100 Series WiFi 6/6E access points solution design, Meraki Wi-Fi access point integration and consulting services, and Ubiquiti UniFi Wi-Fi APs consulting and WLAN integration.

Google Cloud Platform (GCP) Integration Expertise
Progent's Google Cloud Platform (GCP) planning and integration consultants can provide affordable online and on-premises support to help companies to move any part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware costs and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, system design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance.

Microsoft Exchange 2013 Upgrade Consulting
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Exchange Server 2010 and introduces important innovations plus a revamped architecture. These improvements affect key areas such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can deliver remote or on-premises support to assist your organization to administer, optimize and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise, Exchange 2019 planning and deployment assistance, and Exchange Online integration to help you upgrade to a more up to date version of Exchange Server in a local, cloud-based, or hybrid deployment model.

Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a unified voice messaging system that promotes teamwork by offering flexible set of options for retrieving voice messages within an environment that is simple to deploy and administer. Cisco Unity Connection allows you to access and manage voice messages from your email inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in select Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to medium businesses (SMBs) and corporate satellite offices with as many as 500 workers. Progent's Cisco-premier CCIE consulting experts can provide Cisco Unity Connection and Unity Express (CUE) configuration and troubleshooting services to ensure that your voice messaging deployment gives you the highest possible business value.

Microsoft System Center 2016 Consultants
System Center 2016 provides important improvements in the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of Microsoft System Center 2016, expand or tune your current one, upgrade efficiently from an earlier release of System Center, or troubleshoot your System Center environment.

Apple macOS and OS X Support
Progent's consultants can provide Apple macOS and OS X users a variety of IT services including remote Apple macOS and OS X desktop help, help with Mac software, Outlook for Mac and Exchange consulting, Apple macOS and OS X security and connectivity engineering, co-existence between Mac and Windows networks, and one-on-one training. For IT systems built exclusively on Mac or for environments incorporating a combination of Apple macOS and OS X, Linux, and Windows-based servers and desktops, Progent has the background and knowledge to deal with the complexity of designing, configuring, and supporting a network infrastructure that is reliable, safe, efficient, and aligned with your business goals.

Consulting Services for System Center 2016 Operations Manager
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and dependable uptime for key applications by providing centralized, cross-platform monitoring of IT resources deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting team can provide world-class online and onsite support to assist businesses of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help you to migrate to SCOM 2016 from earlier releases or from different IT infrastructure monitoring products, or combine a variety of monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds by providing Azure consulting and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can help you upgrade from SCOM 2016 to more recent versions such as SCOM 2019 and SCOM 2022 .

Get in Touch with a Progent Network Consultant
To see how you can access a Progent network consultant for remote or on-premises expertise, phone 1-800-993-9400 or visit Remote Computer Support.

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