For business network systems located within the state of South Dakota, Progent's Microsoft certified consultants can deliver phone support and remote troubleshooting to repair your computer system problems fast and affordably. Progent has acquired enterprise-level expertise, software tools, and support databases to troubleshoot and fix network problems without the high cost and delays associated with on-site technical service calls. In case your South Dakota small business is located beyond the larger metro areas such as Sioux Falls, Rapid City, or Aberdeen, your nearby network systems support options may be limited in technical expertise, or not available during urgent situations. This can result in a computer network that is unpredictable or causing productivity loss due to technical issues continuing for too long. Progent's team of expert network engineers average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a diverse range of customers. This means you get not only the technical skills needed for the job, but a consultant with field proven methods for applying those skills to assist with excellent network solutions.

5 Essential Cybersecurity Practices on a Tight Budget
You don't need a huge security budget to protect you against cyber attacks. With a few strategic decisions and by sticking to leading practices, you can dramatically enhance your cybersecurity defenses without unsustainable spending. Progent has put together a short guide that outlines five crucial and budget-friendly cybersecurity strategies that can defend your organization against the most common cyber attacks. By concentrating on these five key areas, you can protect your data, systems, and good name, even with limited financial resources. See five essential and budget-friendly cybersecurity practices.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of WiFi 6 and WiFi 6E access points (APs), security gateways, and switches. UniFi devices running on multiple venues with any number of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist your organization to determine the value of Ubiquiti?s UniFi products for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi APs consulting and wireless LAN integration services.

ProSight Duo MFA two-factor Authentication Services
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured online account and enter your password you are requested to verify who you are on a unit that only you have and that uses a different network channel. A wide range of devices can be utilized as this added form of ID validation such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. To learn more about ProSight Duo two-factor identity authentication services, see Duo MFA two-factor authentication services for access security.

Economics of Help Desk Outsourcing and Co-sourcing Services
Progent's Help Desk management and co-management service programs help companies to cut costs, enhance productivity, and adjust quickly to sudden changes in business environments. Progent's Outsourced and Co-sourced Help Desk Call Center services offer significant cost and productivity benefits in comparison to a Help Desk Call Desk composed of an internal IT support team. The cost for Level 1 support for Progent's Shared Help Desk service is typically below $18/user/month. To learn about the benefits of Progent's Outsourced Help Desk services, refer to Progent's outsourced IT Service Desk benefits.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud hosting services are built upon mature virtualization techniques that allow small and midsize companies with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed services for small and mid-size businesses.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization design, deploy, manage and repair VMware vSphere-powered virtualization ecosystem for local networks, cloud environments, or hybrid systems. Progent's VMware vSphere and NSX consultants can provide advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.

MySQL Application Programming and DBA Support
Progent's MySQL software developers, database architects, and database administrators offer cost-effective remote database administration or software programming services and can assist organizations of any size to configure and maintain MySQL in a robust network environment that provides advanced speed, expandability, and security. Progent also has proven skill assisting companies port databases from an Oracle environment to MySQL.

ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and service organizations to manage complex supply chains and streamline key processes to get products to market fast and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with more than two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite services that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and database administration. To learn more, see SyteLine/Infor CloudSuite ERP Expertise.

Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is designed to help you to complete the time-critical first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware expert can help businesses to locate and isolate breached servers and endpoints and guard undamaged resources from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Palo Alto Networks PA-Series Firewall Planning and Integration Consulting
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity environment that extends across your on-premises and cloud resources and guards any user at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall planning and integration services.

Cisco IOS Update Support
If you includes Cisco routers, you may be using an old version of IOS, the control software used in most Cisco router and current Cisco switches. Cisco often publishes upgrades to IOS in order to correct problems, shore up security weaknesses, or add functionality. Unfortunately, updating Cisco IOS and other Cisco OS platforms can be a challenge, depending on your Cisco device and your network environment. As an example, there may be limited local RAM that might cause a new software release to execute incorrectly. Progent's Cisco CCIE network engineers can provide a wide array of support services associated with upgrading Cisco IOS or any Cisco software platform like IOS EX, CallManager or Unified Communications Manager (CUCM). Progent's consultants can run version audits of your Cisco software, recommend appropriate upgrades, prepare Cisco appliances, copy images/, configure and test your Cisco software, tune throughput, resolve problems, and teach your network support managers how to utilize all significant new functions.

VMware NSX Virtual Networking
VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly recover the entire virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist you to design, configure, test and maintain a DR solution powered by VMware SRM and VMware NSX.

Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent network support expert for remote or onsite support, call 1-800-993-9400 or visit Online Computer Support.


© 2002-2026 Progent Corporation. All rights reserved.