For business network systems located in the state of South Carolina, Progent's Microsoft and Cisco authorized professionals can deliver remote phone help and troubleshooting to fix your network systems troubles fast and cost effectively. Progent has developed top-notch expertise, sophisticated utilities, and support databases to diagnose and repair IT problems while avoiding the cost and delays normally associated with on-site technical service dispatches. If your South Carolina organization is situated outside of the larger urban areas such as Columbia, Charleston, Rock Hill, or Greenville, your local network systems support options may be limited in technical capability, or not available during an emergency. This results in a computer network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progent's staff of seasoned network consultants average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to deliver cost effective network solutions.

Wireless Site Survey
Progent?s Wireless Site Survey assists you to design and install a wireless network customized for your environment, providing your business a wireless solution that delivers the reception, performance, load-handling capability, QoS, data protection, and roaming ability your business requires. Progent's predictive Wi-Fi planning services can be performed remotely and utilize advanced RF simulation and analysis software to design an efficient wireless LAN. Progent?s onsite survey features physical inspection, RF and security assessment of your current wireless network, analysis of your site's floor plans, testing for radio frequency contention, signal propagation modeling, identification of optimum locations for client-specified Wi-Fi APs. Placement and configuration services for Wi-Fi APs include Aironet wireless access point planning and deployment consulting, Cisco Small Business 100/300/500 wireless access points support services, Cisco Catalyst 9100 Series WiFi 6/6E APs solution planning, Cisco Meraki wireless access point integration and consulting support, and Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists can provide Cisco UC540 consulting services to help you to manage your legacy UC500 VoIP gateway or plan and carry out a smooth migration to a modern VoIP solution.

CISM-certified Cybersecurity Management Consultants
Progent offers the expertise of CISM Premier network security management consultants. The Certified Information Security Manager (CISM) committee describes the basic competencies and international standards of performance that IT security managers are expected to master. It gives business management the confidence that consultants who have qualified for their CISM credential possess the background and knowledge to provide efficient security administration and consulting consulting.

Windows Server 2022 Planning and Integration Support
Microsoft Windows Server 2022 builds on the architecture of Windows Server 2019 and associated products to provide enhancements in key areas that include multi-layer security, integrated support in Azure for major Windows Server applications, unified management for hybrid datacenter and multiple-cloud environments, plus greater availability for Azure-hosted VMs. Progent's certified Windows Server 2022 experts can assist you to design and implement a smooth migration to Microsoft Windows Server 2022 based on your existing network architecture or an updated on-prem, cloud-centric, or hybrid architecture. Progent's consultants can assist your company to evaluate the strategic value of moving to Windows Server 2022 and can show you how to deploy Microsoft Windows Server 2022's innovative features like Hotpatching, DNS-over-HTTPS security, and Storage bus cache. For more information, see Microsoft Windows Server 2022 solution design and integration expertise.

Broad Expertise in Microsoft's Leading Server Technology
Progent's staff of network consulting experts can assist large businesses to architect, deploy, and support major rollouts of key Microsoft technologies by offering support such as Active Directory and Azure Entra configuration, Exchange Server 2019 management, MS Exchange 2016 planning and deployment, Exchange 2013 configuration, Microsoft SharePoint Server 2019 configuration, SharePoint Server 2013 configuration, Microsoft Teams and Teams Premium consulting, Microsoft Skype for Business support, plus Microsoft SQL Server 2019 database administration and SQL Server 2016 migration. Progent has helped some of the world's biggest businesses to integrate solutions powered by Microsoft servers and can provide branch office IT supports for enterprises with branch offices in major cities across the U.S.

Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 consultants can provide a range of consulting services to help organizations of any size to support, administer, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. Progent's consultants can also provide Windows 10 migration support and Windows 11 upgrade support.

5 Key Cybersecurity Practices on a Limited Budget
Your company doesn't require a massive budget to shield you against cyber threats. With a few key decisions and by following leading practices, you can significantly upgrade your cybersecurity posture without unsustainable spending. Progent has compiled a short guide that outlines five essential and budget-friendly cybersecurity practices that can defend your organization against the most pervasive cyber threats. By concentrating on these five core areas, you can protect your data, systems, and reputation, even with limited financial resources. See 5 essential and affordable network security solutions.

Business Intelligence Reporting Consulting and Troubleshooting
Progent?s business information reporting consultants can provide online and onsite consulting to assist you with any facet of BI reporting ranging from debugging or enhancing applications to designing and deploying a comprehensive BI environment. Progent's management reporting experts can help your company to maintain your existing BI environment, help you to upgrade reports and databases from a discontinued reporting product to a modern solution, and provide as-needed remote mentoring to meet your specific needs. Progent?s business reporting and analytics professionals offer expertise in all popular business analytics reporting tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, Report Designer and Report Builder.

64-bit Computing Upgrade Help
Progent?s 64-bit upgrade support experts can assist you to update your application servers and desktop PCs efficiently from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit computing, design an economical upgrade process that reduces business disruptions, and offer responsive remote help to aid your organization to configure 64-bit software and application programs on your current hardware. Progent's Microsoft-premier consultants can assist you to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server, Exchange Server, Microsoft Windows 10, and Microsoft Office Excel.

Expert Wireless Consulting and Support Services
Progent's wireless integration consultants offer broad backgrounds in the implementation and support of wireless networking technology and can help your IT team to design, install, administer and repair wireless ecosystems that are secure, resilient, scalable, simple to manage and operate, able to support your vital workloads, and seamlessly integrated into hybrid cloud environments. Online and onsite expertise offered by Progent span a variety of wireless solutions and include smartphone integration and management, Wi-Fi infrastructure planning and installation, wireless site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Shared Help Desk Services
Progent's Shared Service Desk permits your information technology team to split activity for support services transparently between your internal network support staff and Progent's extensive roster of certified IT service engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk is a joint IT support system built around ConnectWise Manage, the industry-leading PSA tool for managing IT support requests, generating tickets, assigning ownership, monitoring status, and producing management reports. The price for Level 1 support for Progent's Shared Help Desk service is typically under $18/user/month. For more information, refer to Progent?s co-managed Help Desk services.

Citrix Certified XenServer Consulting
Progent's Citrix certified XenServer consultants can assist you to understand the strategic benefits of XenServer as well as additional Citrix platforms, and can assist you to design, validate, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.

After-hours Online Support
Progent's low-priced extended hours remote support program provides companies round-the-clock availability of remote support from Progent's Technical Response Center. Services offered beyond regular business hours include fixing problems with Microsoft server products, MS Windows desktop troubleshooting, assistance with Microsoft Office applications, system backup and recovery, and basic routing and switching help for Cisco networking products.

Get in Touch with a Progent Computer Support Expert
To learn how to contact a Progent computer support expert for remote or onsite assistance, call 1-800-993-9400 or visit Online Network Support.

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